Change your e-PayDay Go Subscription Plan.

Upgrade your e-PayDay Go Subscription Plan.
Downgrade your e-PayDay Go Subscription Plan.
Change your Plan Level from Essential to Advanced.
Change your Plan Level from Advanced to Essential.

Upgrade your e-PayDay Go Subscription Plan.

🎯 The ability to upgrade your Subscription plan is unavailable if your account is overdue.

Within e-PayDay Go, select Administration.
Select Subscription.
Select Change.
The Plan Change page is displayed. Select, Select for the Edition suitable to your requirements.
Enter the relevant Card Details, including the Expiry Date and CVC, then select Pay.
Select Go to Subscription to navigate back to the Subscription Information Page.

Downgrade your e-PayDay Go Subscription Plan.

🎯 The ability to downgrade your Subscription plan is unavailable if your account is overdue.

🎯 The ability to downgrade to FREEPAY is unavailable once you have established a paid plan.

🎯 As the downgrade is applied immediately, please do not complete the procedure below until the day before your next payment date. We are amending this functionality in a future release.

Within e-PayDay Go, select Administration.
Select Subscription.
Select Change.
The Plan Change page is displayed. Choose Select beneath the Edition suitable to your requirements.
Select Continue to proceed with downgrading your plan.
Select Go to Subscription to navigate back to the Subscription Information Page.

Change your Plan Level from Essential to Advanced

🎯 The ability to upgrade your Subscription Plan Level is unavailable if your account is overdue.

Within e-PayDay Go, select Administration.
Select Subscription.
Select Advanced.
The Subscription Information page is displayed;
Enter the relevant Card Details, including the Expiry Date and CVC, then select Pay.
If your payment is successful, select Go to Subscription, to navigate back to the Subscription Information Page.

Change your Plan Level from Advanced to Essential

🎯 The ability to downgrade your Subscription Plan Level is unavailable if your account is overdue.

Within e-PayDay Go, select Administration.
Select Subscription.
Select Essential.
Either the Changing Plan Level Alert (Modal) or Cannot Change Plan Level Alert (Modal) is displayed;
1. If the Changing Plan Level Alert (Modal) is displayed, select Yes. Otherwise, select No.
2. If Yes was selected, Your Plan Information will be updated. You will continue to have access to all features included in the Advanced Plan until the date specified.